HOW DOES APEXX ENABLE PAYMENTS ON SHOPIFY?

Integrations to Shopify Payments are currently limited to a number of existing providers. These include Pinwheel Pay, who make their shopping platform integrations available to payment gateways like APEXX via an easy to configure plugin.


WHAT PAYMENT METHODS CAN I ACCEPT THROUGH APEXX AND PINWHEEL?

You will be able to accept all credit/debit cards covered in your merchant agreement with your acquiring bank. 


CAN I PROCESS APPLE PAY, GOOGLE PAY, AND PAYPAL THROUGH APEXX AND PINWHEEL?

ApplePay, GooglePay and Paypal are not currently integrated to APEXX via Pinwheel.


HOW DOES PINWHEEL CAPTURE CARD DATA?

As Shopify does not permit the storage of customer card details, all payments are captured using Pinwheel’s customisable hosted payment page.


HOW DO I CONFIGURE SHOPIFY FOR USE WITH PINWHEEL?

  1. Log into the admin console of your Shopify store

  2. In the bottom left hand corner, click Settings

  3. Click Payments

  4. If Shopify Payments is active, deactivate it

  5. Scroll down to Third-party payment providers and select Pinwheel from the list

  6. Enter the username and password provided to you by APEXX

  7. Select the card types you would like to accept

  8. Click Activate

  9. Watch the a video of the setup process here


WHICH PAYMENT FUNCTIONS DOES THE PLUGIN SUPPORT?

  • Authorisation with auto capture
  • Same day refunds (transaction reversal)
  • Full and partial refunds


WHAT DOES THE  CHECKOUT FLOW LOOK LIKE?

The customer will go through the standard Shopify checkout pages. In the Payment section, users are advised that they will be redirected to the Pinwheel payment page.



On clicking Complete Order, the customer will be presented with Pinwheel’s hosted payment page:




After the transaction has completed, the customer is redirected to the Shopify order confirmation page:




HOW CAN THE HOSTED PAYMENT PAGE BE CUSTOMISED?

Merchants will be able to use the Pinwheel portal to view, update and report transactions and to customise the appearance of the payment page.


In the Pinwheel portal, navigate to Settings - Custom Payment Page to access these options.





I’M INTERESTED IN TESTING THE PLUGIN, HOW DO I GET A TEST ACCOUNT?

Please contact your APEXX representative with your requirements to request a sandbox account.