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What is APEXX?
General Payment Industry Concepts
What are the key players in the payments industry and what is their role?
What are interchange ++ fees?
What are blended rates?
What is DCC?
What is multi-currency pricing?
See all 6 articles
Why do Merchants use APEXX?
What is APEXX's role in the payments ecosystem?
Security and Compliance
What is GDPR?
What is considered a Data Breach?
How does APEXX comply with my rights to be informed?
What is personally identifiable information?
How does APEXX deal with a Data Breach?
See all 27 articles
How do I report a possible security issue to APEXX?
Why do I have to validate PCI DSS compliance if APEXX is already PCI DSS compliant?
What version(s) of TLS does APEXX support?
Resources for Merchants
What currencies does APEXX support?
What are the IP addresses merchants need to whitelist for APEXX services?
Resources for Partners
Contact and Support
What are your office and support hours?
What information should I include in my support ticket?
How do I contact APEXX Support?
Getting started with APEXX
How do I find the ARN number for a transaction?
Why are some of our transactions being translated into an incorrect currency?
I have a question about a settlement on my merchant account
I want to change my settlement account. What should I do?
Using the Portal