Transaction Processing

What does the payment card transaction lifecycle look like?
The lifecycle of a card transaction begins when the cardholder clicks Pay on the merchant website, or when a subscription payment becomes due and is trigger...
Mon, 16 Dec, 2019 at 3:52 PM
What do the different transaction statuses mean?
APEXX returns transaction status codes in transaction responses. You may also see these transaction status codes in reports and dashboards on the merchant p...
Wed, 19 Feb, 2020 at 2:49 PM
How do I process refunds?
Transactions can be refunded through the APEXX API, which means that merchants can build support for refund processing into their own applications. This is ...
Mon, 16 Dec, 2019 at 4:15 PM
How do I process payouts (unlinked refunds)?
Card payouts (unlinked refunds) are referred to as Original Credit Transactions (OCTs) by Visa and as Payment Transactions (PTs) by Mastercard.  A card ...
Wed, 8 Jan, 2020 at 3:28 PM
Does APEXX support partial refunds?
APEXX does support partial refunds.  Refunds can be issued for amounts up to the original transaction amount, either incrementally or in a single transa...
Mon, 16 Dec, 2019 at 4:28 PM
How does APEXX track chargebacks?
Chargebacks are a consumer protection mechanism that enables customers to dispute items charged to their account or payment card. They usually occur when a ...
Wed, 19 Feb, 2020 at 2:51 PM
How do I activate tokenisation?
Tokenisation is the practice of encrypting a card number and returning a token representing the payment card to the merchant. The token can be used to proce...
Wed, 19 Feb, 2020 at 2:37 PM
Can I process recurring payments using an APEXX token?
Tokens generated by APEXX have no expiration date and can be used multiple times. A common use case for tokenised payments are subscriptions, where specific...
Wed, 19 Feb, 2020 at 2:38 PM
Can tokenised cards be shared across multiple business units, entities and acquirers?
Yes - the scope of a token extends across the entire organisation in APEXX to which a merchant belongs, up to parent level. Merchants that are not part of t...
Wed, 19 Feb, 2020 at 2:39 PM
How can I release a preauthorisation in APEXX?
If you have taken a preauthorisation and do not wish to settle the transaction (for example, because the item the customer ordered has become unavailable), ...
Wed, 19 Feb, 2020 at 2:53 PM