Transaction Processing

How do I find the ARN number for a transaction?
Issue: A customer has requested the ARN number for a transaction carried out on your website or application. Cause: Something may have gone wrong with...
Tue, 30 Jul, 2019 at 1:01 PM
Why are some of our transactions being translated into an incorrect currency?
Issue: You have taken a payment in one currency (for example, USD) but the payment was unexpectedly converted into a different currency (for example, GBP)....
Tue, 30 Jul, 2019 at 12:54 PM
I have a question about a settlement on my merchant account
Merchant account settlements (i.e. the transfer of funds from your merchant account into your business bank account) are dealt with by your acquiring bank, ...
Tue, 8 Oct, 2019 at 11:57 AM
I want to change my settlement account. What should I do?
Merchants may wish to change the business bank account(s) their funds are settled into from their merchant account. Please approach your acquirer direct...
Wed, 16 Oct, 2019 at 1:18 PM