Apexx Global
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Knowledge base
What is APEXX?
General Payment Industry Concepts
5
What are the key players in the payments industry and what is their role?
What are interchange ++ fees?
What are blended rates?
What is DCC?
What is multi-currency pricing?
Why do Merchants use APEXX?
1
What is APEXX's role in the payments ecosystem?
Security and Compliance
GDPR
28
What is GDPR?
What is considered a Data Breach?
How does APEXX comply with my rights to be informed?
What is personally identifiable information?
How does APEXX deal with a Data Breach?
View all 28
PCI-DSS
4
How do I report a possible security issue to APEXX?
Why do I have to validate PCI DSS compliance if APEXX is already PCI DSS compliant?
What version(s) of TLS does APEXX support?
What is APEXX' retention period for payment data?
ISO
0
Application Security
0
Merchant Services
Contact and Support
3
What are your office and support hours?
I have a question about an invoice I received from APEXX
APEXX Support Portal for Merchants and Partners
Getting started with APEXX
3
What are the stages of an APEXX implementation?
Do I need to be PCI compliant to be accepted as a merchant by APEXX?
How long does an APEXX implementation normally take?
Transaction Processing
22
What does the payment card transaction lifecycle look like?
What do the different transaction statuses mean?
How do I process payouts (unlinked refunds)?
How does APEXX track chargebacks?
How do I process recurring (merchant-initiated/MIT) transactions?
View all 22
Using the Atomic Portal
1
Atomic Portal - Features, Access and Login
APEXX Release Notes
0
Integrations
Resources for Merchants
40
API documentation
How long will it take my development team to integrate my web checkout with APEXX?
What do I need to consider when planning my integration to APEXX?
Does APEXX offer a hosted payment page?
Can I use my own branding on the hosted payment page?
View all 40
Implementing 3D Secure 2.0
4
How do I obtain credentials for the Cardinal JFrog Artifactory?
Implementing 3D Secure 2.0 - Hosted Payment Page
Implementing 3D Secure 2.0 - Direct Integrations with Client Side Encryption (CSE)
Implementing 3D Secure 2.0 - Direct Integrations
Buy-Now-Pay-Later (BNPL Connect)
0
APEXX Release Notes
Release Notes 2023
6
Sprint 23.6 - Release Notes
Sprint 23.7 - Release Notes
Sprint 23.8 - Release Notes
Sprint. 23.9 - Release notes
Sprint. 23.10 - Release notes
View all 6
Release Notes 2024
2
Release Notes - Post-Code Freeze Sprints
Release Notes - Sprints 24.2 & 24.2.1 (Platform)
APEXX Product Suite
Product Features
3
Product Suite - Pay by Link
Product Suite - Tokenisation
Product Suite - 3DS Processing