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What is APEXX?
General Payment Industry Concepts
What are the key players in the payments industry and what is their role?
What are interchange ++ fees?
What are blended rates?
What is DCC?
What is multi-currency pricing?
See all 6 articles
Why do Merchants use APEXX?
What is APEXX's role in the payments ecosystem?
Security and Compliance
What is GDPR?
What is considered a Data Breach?
How does APEXX comply with my rights to be informed?
What is personally identifiable information?
How does APEXX deal with a Data Breach?
See all 27 articles
How do I report a possible security issue to APEXX?
Why do I have to validate PCI DSS compliance if APEXX is already PCI DSS compliant?
What version(s) of TLS does APEXX support?
Resources for Merchants
Where do I find APEXX's API documentation?
How long will it take my development team to integrate my web checkout with APEXX?
What do I need to consider when planning my integration to APEXX?
What channels can APEXX be integrated with (i.e. eCommerce, apps, POS, etc)?
Does APEXX offer a hosted payment page?
See all 25 articles
Resources for Partners
Does APEXX have a service status page?
Contact and Support
What are your office and support hours?
What information should I include in my support ticket?
How does APEXX prioritise support tickets?
I have a question about an invoice I received from APEXX
Where can I view service status information for APEXX?
See all 6 articles
Getting started with APEXX
What are the stages of an APEXX implementation?
Do I need to be PCI compliant to be accepted as a merchant by APEXX?
How long does an APEXX implementation normally take?
What does the payment card transaction lifecycle look like?
What do the different transaction statuses mean?
How do I process refunds?
How do I process payouts (unlinked refunds)?
Does APEXX support partial refunds?
See all 29 articles
Using the Portal
What do the different transaction statuses on the mms.apexxfintech.com portal mean?
APEXX Release Notes
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