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Knowledge base
What is APEXX?
General Payment Industry Concepts
6
What are the key players in the payments industry and what is their role?
What are interchange ++ fees?
What are blended rates?
What is DCC?
What is multi-currency pricing?
See all 6 articles
Why do Merchants use APEXX?
1
What is APEXX's role in the payments ecosystem?
Security and Compliance
GDPR
27
What is GDPR?
What is considered a Data Breach?
How does APEXX comply with my rights to be informed?
What is personally identifiable information?
How does APEXX deal with a Data Breach?
See all 27 articles
PCI-DSS
3
How do I report a possible security issue to APEXX?
Why do I have to validate PCI DSS compliance if APEXX is already PCI DSS compliant?
What version(s) of TLS does APEXX support?
ISO
0
Application Security
0
Infrastructure Security
0
Integrations
Resources for Merchants
20
Where do I find APEXX's API documentation?
How long will it take my development team to integrate my web checkout with APEXX?
What do I need to consider when planning my integration to APEXX?
What channels can APEXX be integrated with (i.e. eCommerce, apps, POS, etc)?
Does APEXX offer a hosted payment page?
See all 20 articles
Resources for Partners
0
Merchant Services
Contact and Support
6
What are your office and support hours?
What information should I include in my support ticket?
How does APEXX prioritise support tickets?
I have a question about an invoice I received from APEXX
Where can I view service status information for APEXX?
See all 6 articles
Getting started with APEXX
3
What are the stages of an APEXX implementation?
Do I need to be PCI compliant to be accepted as a merchant by APEXX?
How long does an APEXX implementation normally take?
Transaction Processing
27
What does the payment card transaction lifecycle look like?
What do the different transaction statuses mean?
How do I process refunds?
How do I process payouts (unlinked refunds)?
Does APEXX support partial refunds?
See all 27 articles
Using the Portal
1
What do the different transaction statuses on the mms.apexxfintech.com portal mean?
