Apexx Global

Contact and Support 3

• What are your office and support hours?
• I have a question about an invoice I received from APEXX
• APEXX Support Portal for Merchants and Partners

Getting started with APEXX 3

• What are the stages of an APEXX implementation?
• Do I need to be PCI compliant to be accepted as a merchant by APEXX?
• How long does an APEXX implementation normally take?

Transaction Processing 22

• What does the payment card transaction lifecycle look like?
• What do the different transaction statuses mean?
• How do I process payouts (unlinked refunds)?
• How does APEXX track chargebacks?
• How do I process recurring (merchant-initiated/MIT) transactions?

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