Apexx Global

Issue: A customer has requested the ARN number for a transaction carried out on your website or application. Cause: Something may have gone wrong with...

Merchant account settlements (i.e. the transfer of funds from your merchant account into your business bank account) are dealt with by your acquiring bank, ...

Merchants have the option to perform a standalone check on a payment card's first six digits, known as BIN (Bank Identification Number). The bank identi...

Merchants may wish to change the business bank account(s) their funds are settled into from their merchant account. Please approach your acquirer direct...

"Do not honour" is one of the most common reason messages returned for unsuccessful transactions. To merchants, it is not transparent exactly why ...

Merchants may receive emails originating from notification@apexx.global warning of one or more failed transaction updates via webhook:  "Apexx webh...

Merchants processing transactions in multiple currencies have two options when creating the payment request. You can 1. Send the account_id in the reque...

PURPOSE As a merchant, you may wish to block API requests from being processed more than once if they are sent multiple times due to a fault or error. T...

PURPOSE APEXX can return webhook data to an endpoint provided by the merchant. This is useful in case the original API response is missed, to direct transa...

PURPOSE Merchants often use multiple payment gateways and may wish to process recurring (merchant-initiated) transactions on APEXX in cases where the initi...