Contact and Support
APEXX office hours are 9.00 - 18:00 Monday to Friday, excluding public UK holidays. We offer 365x24x7 support cover. Our team of agents and on-call eng...
Tue, 17 Sep, 2019 at 11:16 AM
If you are an existing merchant and have a question that is not answered in this knowledge base, are experiencing an issue or would just like to provide som...
Fri, 18 Oct, 2019 at 5:35 PM
APEXX operates a 365x24x7 support service to ensure that new service requests are promptly assessed and accurately prioritised and assigned. The priori...
Mon, 16 Dec, 2019 at 2:34 PM
If you would like to discuss your invoice with a representative from our Accounts Receivable team please log a support ticket using the Customer Service and...
Mon, 16 Dec, 2019 at 2:35 PM
Existing merchants can view system status information and incident updates on our service status page. Click Subscribe to register your email address an...
Mon, 16 Dec, 2019 at 2:41 PM
MERCHANT SUPPORT SUPPORT CHANNELS Merchants requiring technical support can obtain assistance through the following channels: By email to support...
Tue, 12 May, 2020 at 9:15 AM