Contact and Support
APEXX office hours are 9.00 - 17:30 Monday to Friday, excluding public UK holidays. We offer 365x24x7 support cover. Our team of agents and on-call eng...
Thu, 2 Jun, 2022 at 10:21 AM
If you are an existing merchant and have a question that is not answered in this knowledge base, are experiencing an issue or would just like to provide som...
Thu, 2 Jun, 2022 at 10:22 AM
APEXX operates a 365x24x7 support service to ensure that new service requests are promptly assessed and accurately prioritised and assigned. The priori...
Tue, 5 Jan, 2021 at 2:46 PM
If you would like to discuss your invoice with a representative from our Accounts Receivable team please send an email to [email protected].
Thu, 2 Jun, 2022 at 10:22 AM
MERCHANT SUPPORT SUPPORT CHANNELS Merchants requiring technical support can obtain assistance through the following channels: By email to support...
Tue, 5 Jan, 2021 at 3:13 PM
PURPOSE: this article describes how to create an account and use the APEXX Support Portal to track support tickets. TABLE OF CONTENTS 1. How to ...
Tue, 4 Jul, 2023 at 11:40 AM