Transaction Processing

How can I release a preauthorisation in APEXX?
If you have taken a preauthorisation and do not wish to settle the transaction (for example, because the item the customer ordered has become unavailable), ...
Thu, 27 Jan, 2022 at 6:38 PM
How does APEXX notify merchants of transaction failures?
The APEXX API notifies of transaction outcomes through API responses and through webhooks. 1. API Responses API responses are synchronous messages, whi...
Tue, 5 Jan, 2021 at 3:50 PM
What codes does APEXX use for declined transactions?
A declined transaction is a payment request that has been rejected by the cardholder's bank for some reason. Transactions may also be declined by the m...
Tue, 5 Jan, 2021 at 3:51 PM
What codes does APEXX use for failed transactions?
A failed transaction is a payment request that could not be completed due to a reason other than an issuer or processor decline. For example, a customer may...
Wed, 19 Feb, 2020 at 3:30 PM
How are multi-currency transactions settled?
How transactions in foreign currencies are settled depends on the agreement a merchant has with their acquiring bank. Payments may be settled in the sam...
Tue, 5 Jan, 2021 at 3:51 PM
How can I track a transaction from initial request through to settlement?
Once a customer has initiated a payment request, the transaction will pass through several systems - the merchant's own application, APEXX, the acquiri...
Tue, 5 Jan, 2021 at 3:51 PM
What is the difference between the Dynamic Descriptor and Merchant Reference fields?
The APEXX API provides two different reference fields for payment and credit transactions, merchant_reference and dynamic_descriptor.  The merchant re...
Tue, 5 Jan, 2021 at 3:51 PM
How do I find the ARN number for a transaction?
Issue: A customer has requested the ARN number for a transaction carried out on your website or application. Cause: Something may have gone wrong with...
Tue, 5 Jan, 2021 at 3:51 PM
Why are some of our transactions being translated into an incorrect currency?
Issue: You have taken a payment in one currency (for example, USD) but the payment was unexpectedly converted into a different currency (for example, GBP)....
Tue, 5 Jan, 2021 at 3:52 PM
Does APEXX provide solutions for cardholder-present (chip & pin) transactions?
APEXX partners with Secure Retail and NMI to offer merchants PCI-compliant P2PE solutions in the UK and Ireland. Cloud-based remote configuration of termina...
Fri, 25 Jun, 2021 at 1:03 PM